> For the complete documentation index, see [llms.txt](https://policies.aic.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://policies.aic.io/neurodiversity-inclusion-policy.md).

# Neurodiversity Inclusion Policy

### Purpose

AIC recognises that people think, process information, communicate, learn and work in different ways.

Neurodiversity can include autism, ADHD, dyslexia, dyspraxia, dyscalculia, Tourette syndrome and other cognitive differences.

The purpose of this policy is to reduce unnecessary barriers and support effective participation.

### Policy Statement

AIC does not tolerate discrimination, harassment or exclusion connected to neurodiversity.

People should not be treated unfairly because they communicate, process information or work differently.

### Practical Approach

AIC will seek to support neurodiverse people through practical adjustments where reasonable and compatible with the role, customer requirements and delivery needs.

Support may include:

* clear written instructions
* structured meetings
* agendas in advance
* reduced unnecessary context switching
* quiet working options
* adjusted communication methods
* assistive technology
* flexible working arrangements
* clear priorities
* predictable processes
* additional time for certain tasks or assessments where appropriate

### Communication Standards

Teams should avoid assuming that one communication style suits everyone.

Good practice includes:

* being clear and direct
* avoiding unnecessary ambiguity
* confirming actions in writing
* allowing time to process complex information
* avoiding ridicule of communication differences
* giving feedback constructively

### Recruitment and Assessment

Recruitment processes should avoid unnecessary barriers.

Where reasonable, AIC may consider:

* alternative assessment formats
* questions in advance
* additional time
* remote interviews
* structured interview formats
* practical demonstrations instead of abstract questioning

### Confidentiality

A person’s neurodivergence or related diagnosis is private.

It must not be shared without consent unless there is a lawful and necessary reason.

### Unacceptable Behaviour

Unacceptable behaviour includes:

* mocking communication style
* treating neurodiversity as incompetence
* excluding someone because they work differently
* refusing reasonable adjustments without proper consideration
* using stereotypes
* hostile or dismissive behaviour
* retaliation after adjustment requests

### Responsibilities

Managers and delivery leads should:

* listen to adjustment requests
* avoid making assumptions
* focus on outcomes
* provide clarity
* review whether adjustments are working
* escalate where support is needed

### Review

This policy should be reviewed periodically and updated as working practices evolve.


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